Shipping Policy
Thank you for shopping with Utrends.shop. We are committed to delivering your orders safely and on time.
1. Order Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- Processing time may be delayed during high order volumes
2. Shipping Time
- Estimated delivery time: 5–10 business days across India
- Delivery timelines may vary depending on location and courier services
3. Shipping Charges
- We offer Free Shipping on all orders (if applicable)
- Any applicable shipping charges will be displayed at checkout
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS
- You can track your order using the provided tracking details
5. Shipping Locations
- We currently ship across India
- International shipping is not available at this time
6. Delivery Delays
Delays may occur due to:
- Weather conditions
- Courier partner delays
- Unexpected logistical issues
We appreciate your patience in such cases.
7. Incorrect Address
- Please ensure that your shipping address is accurate
- We are not responsible for orders delivered to incorrect addresses provided by customers
8. Damaged or Lost Orders
If your order arrives damaged or is lost:
- Contact us within 48 hours of delivery
- Provide order details and photos (if applicable)
We will assist you in resolving the issue promptly.
9. Contact Us
For any shipping-related queries, please contact:
Owner Name: Mohan Manish Purohit
Email: utrends58@gmail.com
Phone: 05942 235 087
Address:
52, Mall Rd, Mallital
Nainital, Uttarakhand – 263001
India